Privacy Policy

This policy covers the dentalortho.com website and the appointment request form on our Contact page. It does not cover the separate HIPAA Notice of Privacy Practices for dental records; please contact the office if you need a copy of that notice.

Who we are

Drs. Debby & Paul Tran, DDS
400 Torrance Blvd
Redondo Beach, CA 90277
Phone: 310‑540‑0017
Email: [email protected]

Information we collect

When you submit the appointment request form, we collect the information you enter: your name, phone number, email address, preferred day or time, and any message you include. We also receive standard technical information that web servers normally process when a page or form is requested, such as your IP address and browser type, to operate the site and protect it from abuse.

How we use information

• To respond to your appointment request and contact you about scheduling.
• To communicate with you about your visit or question.
• To operate, maintain, and protect the website, including spam prevention and rate limiting.

We do not sell your information or use it for advertising. We do not use the appointment form for marketing messages.

Email delivery and Google API use

The appointment form sends your request to the office by email. That delivery uses the Gmail API through the office's own Google account. The Gmail API is used only to send the appointment-request email from the office's account to the office inbox. We do not ask visitors to sign in with Google, and we do not access, read, or store any visitor's Google account data.

Sharing

We do not share appointment form information with third parties except as needed to operate the website and deliver the email (for example, our hosting and email providers), or when required by law. We may share information with dental staff who need it to respond to your request.

Cookies and analytics

This website does not use advertising cookies or third-party analytics tracking. We use Google Fonts to display the site's typefaces; Google may receive your IP address and basic request information when your browser loads those font files. You can block or limit font downloads in your browser, though the site may look different.

Retention

Appointment requests are delivered to the office email inbox and are kept there for as long as needed to respond to the request and for ordinary office recordkeeping. The website does not maintain a separate database of form submissions. Server logs, including technical information used for security and rate limiting, are retained only as long as needed for those purposes.

Security

We use reasonable administrative and technical safeguards to protect the information you submit. Email is not a fully secure channel, and this form is not intended for medical or dental details. Please do not include medical or dental information in the message field; call the office instead if you need to discuss a health concern.

Your choices

You can contact us to ask about, update, or request deletion of information you submitted through the appointment form. We may need to keep some information for legal or office recordkeeping reasons. You can also choose not to use the form and call or email the office instead.

Children

This website is not directed to children. Appointment requests for a child should be submitted by a parent or legal guardian.

Changes to this policy

We may update this policy from time to time. The date at the top of this page shows the most recent revision. Material changes will be reflected on this page.

Contact us

If you have questions about this policy or the information you submitted, please contact the office at 310‑540‑0017 or [email protected].